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Outlook 2010 - Level Series

In this course, students will use Microsoft® Office Outlook® 2010 to manage email, calendar entries, tasks, and contacts.

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Overview

Outlook 2010 – Level 1
In this course, students will use Microsoft® Office Outlook® 2010 to manage email, calendar entries, tasks, and contacts.

Outlook 2010 – Level 2
In this course, students will customize the Outlook environment, calendar, and mail messages, and will also track, share, assign, and quickly locate various Outlook items.

Outlook 2010 – Level 3
In this course, students will work with the advanced features of Outlook.

Prerequisites

Outlook 2010 – Level 1
Students taking up this course should be familiar with using personal computers and should have used a mouse and keyboard; basic typing skills are required. Students should be comfortable working in the Windows environment and should be able to use Windows to manage information on a computer. Specifically, they should be able to launch and close programs; navigate to information stored on a computer; and manage files and folders.
Windows XP Professional – Installation and Administration
Windows XP Introduction to Personal Computers

Outlook 2010 – Level 2
Prospective students should be familiar with using personal computers, basic typing skills are recommended. They should be comfortable with the Windows environment and be able to use Windows to manage information on the computer. Specifically, they should be able to launch and close programs; navigate to information stored on the computer; and manage files and folders.
Outlook 2010 – Level 1

Outlook 2010 – Level 3
Outlook 2010 – Level 1
Outlook 2010 – Level 2

Course Outline Level 1

  • Identify the Components of the Outlook Interface
  • Read an Email Message
  • Reply to and Forward an Email Message
  • Print an Email Message
  • Delete an Email Message
  • Create an Email Message
  • Format an Email Message
  • Check Spelling and Grammar
  • Attach a File
  • Enhance an Email Message
  • Send an Email Message
  • Manage Email Messages
  • Move Email Messages into Folders
  • Open and Save an Attachment
  • Add a Contact
  • Sort and Find Contacts
  • Find the Geographical Location of a Contact
  • Update Contacts
  • Explore the Outlook Calendar
  • Schedule an Appointment
  • Edit Appointments
  • Schedule a Meeting
  • Reply to a Meeting Request
  • Track and Update Scheduled Meetings
  • Print the Calendar
  • Create a Task
  • Edit and Update a Task
  • Create a Note
  • Edit a Note

Course Outline Level 2

  • Modify Message Settings
  • Modify Delivery Options
  • Change the Message Format
  • Set the Out of the Office Notification
  • Create a Contact Group
  • Insert a Hyperlink
  • Create Quick Steps
  • Sort Messages Using Multiple Criteria
  • Find Messages Using Instant Search
  • Find Messages Using Multiple Criteria
  • Filter Messages
  • Organize Messages
  • Manage Junk Email
  • Set Workdays and Time
  • Display an Additional Time Zone
  • Set Availability Options
  • Create Calendar Groups
  • Manage Automatic Meeting Responses
  • Record a Journal Entry Automatically
  • Record a Journal Entry Manually
  • Modify a Journal Entry
  • Assign a Task
  • Reply to a Task Request
  • Send a Task Update
  • Track Assigned Tasks
  • Specify Folder Permissions
  • Access Another User’s Folder
  • Send Calendar Information in an Email Message
  • Delegate Folder Access to Users
  • Customize the Ribbon and Quick Access Toolbar
  • Customize the To-Do Bar
  • Create a Folder Home Page

Course Outline Level 3

  • Apply Stationery and Themes
  • Create a Custom Theme
  • Create Signatures
  • Modify Signatures
  • Configure Email Message Security Settings
  • Group Items
  • Create Search Folders
  • Apply Conditional Formatting
  • Back Up Outlook Items in Outlook Data Files
  • Add Outlook Data Files to a Mail Profile
  • Change Data File Settings
  • Forward Contacts
  • Edit an Electronic Business Card
  • Export Contacts
  • Perform a Mail Merge
  • Link Items to the Business Contact Manager
  • Save Messages in Alternate Formats
  • Archive Messages
  • Protect Archives and Other Personal Folders
  • Customize a Form
  • Create Outlook Items Based on a Custom Form
  • Make Folders Available Offline
  • Configure Remote Procedure Calls over HTTP
  • Download Selected Messages
  • Publish Calendar Information to Office Online

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