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Microsoft Office Specialist (MOS) Outlook 2010

Microsoft Office Specialist (MOS) Outlook 2010 teaches students how Outlook is structured, and how to use the various modules to coordinate communications and collaborations with others.

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Overview

Microsoft Office Specialist (MOS) Outlook 2010 teaches students how Outlook is structured, and how to use the various modules to coordinate communications and collaborations with others. Modules covered in this courseware include Mail, Calendar, Contacts, Tasks, and Notes. Also included are some features commonly used for collaboration purposes such as creating distribution lists or groups, cleaning up your system, marking junk mail, and how to check the size of your Outlook data file.

Students who complete this course will have reviewed all of the exam objectives and be on their way to preparing for MOS Outlook 2010 Core Exam #77-884.

Prerequisites

This course is designed for students who are familiar with personal computers, using a keyboard and using a mouse. The course assumes that students have completed the Microsoft Windows course or have equivalent Microsoft Windows knowledge and experience.

  • start and run Windows
  • use the taskbar
  • use the Start button
  • use the Help feature
  • use Minimize, Restore Down/Maximize, or Close
  • use the left and right mouse buttons appropriately
  • understand file management techniques
  • navigate between files, folders, or drives

Course Outline

  • Looking at the Screen
  • Creating an E-mail Message
  • Reading and Viewing Messages
  • Responding to Messages
  • Assigning Categories
  • Lesson Summary
  • Review Questions
  • Customizing Messages
  • Using Signatures
  • Working with Attachments
  • Working with Conversations
  • Managing the Mailbox
  • Using Quick Steps
  • Printing Messages
  • Lesson Summary
  • Review Questions
  • Scheduling Items
  • Creating an Appointment
  • Scheduling Events
  • Sending Meeting Requests
  • Making Changes to Meetings
  • Customizing the Calendar Options
  • Printing the Calendar
  • Lesson Summary
  • Review Questions
  • Using the Contacts Module
  • Working with Contact Groups
  • Customizing the Contacts Module
  • Printing Contacts
  • Lesson Summary
  • Review Questions
  • Working with Tasks
  • Tracking the Status of a Task
  • Customizing Tasks
  • Printing Tasks
  • Using Notes
  • Using the Journal
  • Lesson Summary
  • Review Questions
  • Using Search
  • Organizing Outlook
  • Cleaning Up Your Mail
  • Managing Junk E-mail
  • Using Rules
  • Lesson Summary
  • Review Questions

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